Funeral Planning
When a loved one passes, many decisions have to be made in a short time. From the first call, Seong Hoe walks the family through every step, all the way to the funeral procession, cremation or burial.
What to do first when someone passes
Call us first. Someone answers 24 hours a day. We will ask a few things: whether your loved one is at a hospital or at home, the family’s religion, and whether you plan cremation or burial.
Our service process
- 01Consultation
By phone or in person, we learn what you need and suggest suitable services.
- 02Contract
Services and fees are agreed in a signed contract before we begin.
- 03Preparing the deceased
Cleansing, dressing and make-up, as the family needs.
- 04Funeral arrangements
Hall set-up, rituals and details, following your family’s wishes.
- 05Farewell ceremony
Respecting your beliefs and customs.
- 06Cremation and bone collection
For cremation, we accompany you to the crematorium and the bone collection.
- 07Placing the ashes
Columbarium, cemetery or sea scattering. We help you choose.
- 08Burial
For burial, we help prepare the grave and the interment.
How long the wake lasts and where
In Malaysia a wake usually lasts 3 to 7 days, depending on budget and whether relatives are travelling back.
A wake can be held at a funeral parlour, a multi-purpose hall, a community hall, a landed home or a place of worship.
Packages and cost
We offer economical, affordable and customised packages with transparent pricing. Direct cremation packages start from RM3,800 and standard packages from RM9,800.
The final cost depends on the number of days, the venue, the casket and the rites. WhatsApp us and we will list every item before you decide.
Caskets
Our caskets are made from fine Southeast Asian hardwoods, with detailed carving and comfortable interiors. We mainly work with four woods, each with its own colour, strength and meaning:
- 01Chengal (正艾木)
Neobalanocarpus heimii, a top-grade heavy hardwood found only in Southeast Asia. Naturally resistant to rot, fungi and termites, it is often called the "king of timbers" and is used for bridges and jetties.
- 02Teak (Kayu Jati, 柚木)
Known as the "king of woods". Its natural oils protect it from damp, mould and termites, and it is one of the most stable woods, resisting warping and cracking. It gains a soft sheen and a light natural scent over time.
- 03Keledang (胭脂梅)
An Artocarpus hardwood with a dense grain and a warm reddish-brown colour. It resists damp and decay underground, and is a traditional Chinese choice for burial caskets, symbolising long life, blessings and filial piety.
- 04Membatu (硅化木)
Also called Batu or Red Balau, a dense, very hard and durable Southeast Asian hardwood used for outdoor decking and heavy structures. The Malay name means "turning to stone", a nod to its strength.
Choosing a casket
For cremation, the heaviest woods are usually not needed; for burial, woods that resist damp and decay give more peace of mind. Colour and carving are up to your family. Prices vary by wood, so contact us to view them in our showroom.
Common questions
Yes. Someone at Seong Hoe answers 24 hours a day, by phone or WhatsApp.
Call our 24-hour line at +60 16-777 3883 and we will arrange a doctor. Once the death is certified, we help you obtain the death certificate from the police station, then arrange the transfer and the venue for the farewell.
Direct cremation packages start from RM3,800 and standard packages from RM9,800. The final cost depends on days, venue, casket and rites, and we list every item first.
This is common. We talk it through with the whole family first and follow your elders’ wishes.
We list every item first. Anything extra is explained and only added with your agreement.