Questions familiesask most.

In Malaysia a wake usually lasts 3 to 7 days, depending on budget and whether relatives are travelling back.

Call our 24-hour line at +60 16-777 3883 and we will arrange a doctor. Once the death is certified, we help you obtain the death certificate from the police station, then arrange the transfer and the farewell venue.

At a funeral parlour, a multi-purpose hall, a community hall, a landed home or a place of worship.

In Chinese culture death is regarded as inauspicious. Red paper or cloth covers mirrors and deity statues so they are not exposed to it, as a sign of respect.

There is no fixed rule. If you are attending as a guest, check with the bereaved family and your own elders first, as some consider it taboo.

Yes. Someone at Seong Hoe answers 24 hours a day, by phone or WhatsApp.

Call our 24-hour line at +60 16-777 3883 and we will arrange a doctor. Once the death is certified, we help you obtain the death certificate from the police station, then arrange the transfer and the venue for the farewell.

Direct cremation packages start from RM3,800 and standard packages from RM9,800. The final cost depends on days, venue, casket and rites, and we list every item first.

This is common. We talk it through with the whole family first and follow your elders’ wishes.

We list every item first. Anything extra is explained and only added with your agreement.

Do not worry. We remind you at every step, and you simply follow.

Yes. How much to do is up to your family and your elders.

No. Of the seven "sevens", usually only the 1st, 3rd, 5th and 7th are held; the 2nd, 4th and 6th are skipped. Practices differ by dialect group, so check with your elders.

Not necessarily. A columbarium, a cemetery or sea scattering, as your family wishes. We help you compare.

Accompany the final journey and say goodbye. We take care of the rest and explain any customs beforehand.

Yes. We can help you find one. The procession date depends on the plot, so let us know early.

Location, setting, management and cost. Tell us what your family wants and we will compare the options with you.

No. The MC and attendants guide you throughout.

Families facing financial difficulty can contact us first and tell us their situation.

WhatsApp or call any of our branches.

Cats, dogs, rabbits and fish. Contact us and tell us about your pet.

Yes. The ashes are returned to you after cremation.